Presales Engineer
Type: Full-Time
This position is be responsible for company products Pre-sales and support to Sales.
Job Responsibilities
- Product Readiness: Before a product is launched or offered for sale, it needs to be in a state of readiness. This includes ensuring that the product has been thoroughly developed, tested, and refined. It should meet quality standards, perform as intended, and address any known issues.
- Marketing and Promotion: Pre-sales activities also involve marketing efforts to create awareness and generate interest in the product among potential customers. This might involve creating promotional materials, setting up advertising campaigns, and developing marketing strategies.
- Sales Collateral: Sales collateral refers to the materials and resources that sales teams use to present the product to potential customers. This could include brochures, presentations, product specifications, case studies, and more. All of these materials need to be prepared and organized before the product is officially launched.
- Sales Training: The sales team needs to be knowledgeable about the product's features, benefits, and value proposition. Pre-sales condition involves training the sales team so that they can effectively communicate the product's value to potential customers and address any questions or concerns they might have.
- Customer Support: Adequate customer support resources need to be in place before the product is sold. This includes setting up systems for handling inquiries, providing technical assistance, and addressing any issues that customers might encounter.
- Order and Delivery Processes: The processes for placing orders and delivering the product to customers need to be well-defined and functional. This involves ensuring that the logistics, inventory, and fulfillment processes are ready to handle customer orders.
- Feedback and Iteration: Pre-sales condition is also an opportunity to gather feedback from potential customers and make any necessary refinements to the product or its marketing strategy based on that feedback.
- Licensing and Legal Considerations: If applicable, licensing agreements, terms of use, and other legal considerations should be in place before the product is sold.
- Bachelor’s Degree in Business Management, Marketing, Computer Science, Information Technology or related discipline.
- 3+ years of experience in IT B to B sales.
- Strong understanding of the Internet ecosystem, CDN, Cloud Security, OTT/Media solutions, Cloud infrastructure, Managed Hosting, Edge Computing and/or Cloud Computing services.
As a global-leading Content Delivery Network and Edge Service provider with over 20 years of experiences, CDNetworks delivers fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability.
From Fortune 500 companies to SMBs, our customers benefit from our diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services on a daily basis.
Founded in 2000, CDNetworks expanded over the years in a steady and solid manner to meet the needs of customers around the world. We have 14 global offices and 10 R&D centres across continents, all unified with one simple goal – provide the fastest and most secure digital experiences for internet users around the world.
People being the most valuable assets of our company, we put great emphasis on each team member’s professional and personal growth.
We are looking for passionate individuals who are deeply committed to learning and growing with us in the long term and who are aggressively result-oriented in achieving both professional and personal development objectives.
Join CDNetworks to help improve the performance and security of our internet together!